For startups and freelancers, every dollar counts. That’s why choosing the right free CRM software is essential—it helps manage contacts, track leads, and organize workflows without straining your budget. In 2025, several CRM tools offer powerful free versions packed with essential features. Here’s a curated list of the best free CRM software tools for small teams, solo professionals, and new businesses.
1. HubSpot CRM
Best for: All-in-one functionality with generous free features
HubSpot CRM remains a go-to solution for startups and freelancers. The free version includes contact management, deal tracking, email templates, meeting scheduling, and live chat—without any time limits.
Top Features:
- Unlimited users and contacts
- Email tracking and notifications
- Integration with Gmail, Outlook, and hundreds of apps
Why It’s Great: The platform is intuitive, scalable, and ideal for teams planning to grow.
2. Zoho CRM Free Edition
Best for: Startups wanting strong automation in a free plan
Zoho offers a solid free version of its CRM for up to 3 users. It includes lead and contact management, workflow rules, and email integration—great for small businesses ready to automate.
Top Features:
- Lead scoring and task automation
- Social media interaction tracking
- Mobile CRM app
Why It’s Great: Zoho’s ecosystem makes it easy to scale into other tools like invoicing or HR.
3. Bitrix24 Free CRM
Best for: Teams needing collaboration and CRM in one place
Bitrix24 offers a free plan for up to 12 users, combining CRM, project management, and communication tools. Perfect for startups that need a wider suite of productivity tools.
Top Features:
- Contact management and deal pipelines
- Task and project tracking
- Team chat and shared calendar
Why It’s Great: It’s a powerful all-in-one business management platform for free.
4. Freshsales by Freshworks (Free Tier)
Best for: Freelancers and sales-driven startups
Freshsales offers a limited but well-rounded free plan. It includes contact lifecycle tracking, built-in email, and lead scoring using AI.
Top Features:
- Contact and account management
- Freddy AI for insights and suggestions
- Mobile-friendly design
Why It’s Great: Excellent for managing leads efficiently without complexity.
5. Agile CRM Free Version
Best for: Startups needing sales and marketing tools in one
Agile CRM offers a free plan for up to 10 users, covering core CRM functions along with email campaigns, appointment scheduling, and landing page builder.
Top Features:
- Sales tracking and automation
- Drag-and-drop marketing automation builder
- Social media and email campaign tools
Why It’s Great: Versatile and well-suited for digital-first small businesses.
6. Really Simple Systems CRM
Best for: Freelancers who want simplicity and ease of use
As the name suggests, this CRM is ideal for users who want minimal setup and easy contact management. Its free plan is limited to 2 users and 100 company records but sufficient for many freelancers.
Top Features:
- Contact and task management
- Custom fields and reporting
- Basic email integration
Why It’s Great: It’s lightweight and user-friendly.
7. EngageBay Free CRM
Best for: All-in-one sales and marketing for small teams
EngageBay offers a free plan for up to 15 users with features for CRM, marketing, and customer support. It’s a great fit for startups looking to unify their operations.
Top Features:
- Marketing automation tools
- Email templates and sequences
- Appointment scheduling
Why It’s Great: No-cost access to marketing features usually found in paid tools.
Conclusion
Free CRM software in 2025 is more powerful than ever. Whether you’re a solopreneur or part of a small startup team, tools like HubSpot, Zoho, and EngageBay offer everything you need to build better client relationships—without spending a dime.